Privacy Policy

This Privacy Policy describes how Vulqo LLC (“Vulqo,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit vulqo.us or communicate with us. By using the site, you accept the practices described here. If you do not agree, please do not use the site.

1. Data controller

Vulqo LLC, a company organized in New Jersey (USA), with its address at 971 US Highway 202 N, Ste N, Branchburg, NJ 08876. For any privacy matter, you can write to us at info@vulqo.us.

2. Information we collect

We collect the following categories of information:

• Information you provide to us: when you complete the form to schedule a consultation, subscribe to the newsletter, or contact us, we collect your name, company, email address, phone number, the service you are interested in, and any message you include.
• Usage and technical data: we automatically collect your IP address, device and browser type, pages viewed, traffic source, and aggregated analytics data, using cookies and measurement tools.
• Communications: the content of the emails, calls, or messages we exchange with you.

We do not intentionally collect sensitive categories of data through the site. Please do not include sensitive information in the forms.

3. How we use your information

• To respond to your requests and schedule meetings.
• To prepare proposals and follow up on sales conversations.
• To send you our newsletter and marketing communications when you subscribe; you can unsubscribe at any time.
• To operate, maintain, measure, and improve the site and our services.
• To prevent fraud and abuse, and to protect the security of our systems.
• To comply with legal, accounting, and regulatory obligations.

4. Cookies and measurement technologies

We use cookies and web analytics tools to understand how the site is used and to improve it. You can set your browser to block or delete cookies; some features may stop working properly. If we use third-party analytics, those providers process data in accordance with their own policies.

5. How we share your information

We do not sell or rent your personal information. We share it only with:

• Providers that let us operate (subprocessors): hosting and infrastructure (Vercel), database and storage (Supabase), appointment scheduling (Google Calendar), internal notifications (Slack), and web analytics. These providers process data only to provide their service to us.
• Authorities, when required by law or to protect our rights, safety, or those of third parties.
• In a corporate transaction (merger, acquisition, or sale of assets), in which case the information would be transferred subject to this policy.

Text messages (SMS)

If you agree to receive text messages, we store your mobile number and a record of your consent (date, text accepted, and page) in order to send you the account alerts you requested, through our SMS provider (Twilio). We do not share your mobile number with third parties or affiliated companies for marketing or promotional purposes. Text message opt-in data is not shared with or sold to third parties, except to the provider that delivers the messages. You can opt out at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties, except as required to deliver messages through our SMS service provider.

6. International transfers

We operate from the United States and work with clients in different countries. Your information may be processed and stored in the U.S. or in other countries where our providers operate. We take reasonable steps to ensure that such transfers have adequate safeguards.

7. Retention

We keep your information for as long as necessary to fulfill the purposes described, to manage our relationship with you, and to comply with legal or accounting obligations. After that, we delete or anonymize it.

8. Security

We apply reasonable technical and organizational measures to protect your information. No system is completely secure, so we cannot guarantee absolute security, but we work to safeguard your data.

9. Your rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw your consent. To exercise these rights, write to us at info@vulqo.us and we will respond to your request within a reasonable time. You can also unsubscribe from the newsletter by using the link in each email or by contacting us.

10. Children’s privacy

The site is directed at businesses and at people 18 years of age or older. We do not knowingly collect information from minors. If you believe a minor has provided us with data, contact us so that we can delete it.

11. Third-party links

The site may link to third-party sites or services (for example, social networks or the scheduling tool). We are not responsible for the privacy practices of those third parties; we recommend that you review their policies.

12. Changes to this policy

We may update this policy from time to time. We will post the current version on this page with its update date. Material changes may be communicated through additional means.

13. Contact

Vulqo LLC · 971 US Highway 202 N, Ste N, Branchburg, NJ 08876 · info@vulqo.us · (201) 754-8785